Shipping policy
Delivery time in Japan: about 4-7 days for delivery, laser pointer products are expected to be delivered about 6-9 days. Orders from other countries will receive your item within 2-4 weeks.
Shipping Company and Shipping Costs
About Shipping Company
YOLER will be shipped by affiliated shipping companies. Please note that you cannot specify a shipping company.
●Regular products: "Yamato Transport" "Sagawa Express"
*Products shipped directly from the manufacturer will be delivered by delivery method and company according to each manufacturer's delivery terms and conditions.
About Shipping Costs
●Free shipping! (Okinawa, remote islands and other countries are subject to a shipping cost of 2,100 yen.)
How to track your package
Please prepare the "Inquiry Number (Invoice Number)" provided and use the baggage tracking system of each shipping company.
●Yamado Transport "Baggage Inquiry System"
●Sagawa Express "Baggage Inquiry Service"
About Placement
YOLER products are shipped by affiliated shipping companies, but we do not accept left shipments for all shipping methods.
In addition, when placing an order, we cannot accept requests such as "write your delivery request on the invoice or remarks section", "specify a transport company", or "Yamato Transport's Kuroneko member delivery service".
* Customers who wish to use Yamato Transport's Kuroneko member pick-up service, please specify "pick-up" directly at Yamato Transport.
* For details on Yamato Transport's Kuroneko member "delivery service", please click here
* Even if we receive inquiries, we cannot provide any further information because this is not a service provided by our company. For details, please contact Yamato Transport directly.
[Inquiries for Kuroneko members]
Yamato Transport Co., Ltd. Call Center Tel: 0120-01-9625
Shipping Company and Shipping Costs
About Shipping Company
YOLER will be shipped by affiliated shipping companies. Please note that you cannot specify a shipping company.
●Regular products: "Yamato Transport" "Sagawa Express"
*Products shipped directly from the manufacturer will be delivered by delivery method and company according to each manufacturer's delivery terms and conditions.
About Shipping Costs
●Free shipping! (Okinawa, remote islands and other countries are subject to a shipping cost of 2,100 yen.)
How to track your package
Please prepare the "Inquiry Number (Invoice Number)" provided and use the baggage tracking system of each shipping company.
●Yamado Transport "Baggage Inquiry System"
●Sagawa Express "Baggage Inquiry Service"
About Placement
YOLER products are shipped by affiliated shipping companies, but we do not accept left shipments for all shipping methods.
In addition, when placing an order, we cannot accept requests such as "write your delivery request on the invoice or remarks section", "specify a transport company", or "Yamato Transport's Kuroneko member delivery service".
* Customers who wish to use Yamato Transport's Kuroneko member pick-up service, please specify "pick-up" directly at Yamato Transport.
* For details on Yamato Transport's Kuroneko member "delivery service", please click here
* Even if we receive inquiries, we cannot provide any further information because this is not a service provided by our company. For details, please contact Yamato Transport directly.
[Inquiries for Kuroneko members]
Yamato Transport Co., Ltd. Call Center Tel: 0120-01-9625